Privacy Policy

Last updated: March 2026

1. Who We Are

Harvest Touch Hub CIC ("we", "our", "us") is a Community Interest Company registered in England and Wales. We are based in Rochdale, Greater Manchester. This privacy policy explains how we collect, use, and protect your personal data when you use our website or engage with our services.

2. What Data We Collect

We may collect the following personal information:

  • Name, email address, phone number, date of birth, and postcode (when you register)
  • Information about your programme interests and how you heard about us
  • Messages you send us via our contact form
  • Technical data such as IP address, browser type, and pages visited (via server logs)

3. How We Use Your Data

We use your data to:

  • Process your registration and deliver our programmes
  • Send you information about our services, events, and updates (with your consent)
  • Respond to enquiries and provide support
  • Improve our website and services
  • Comply with our legal obligations including safeguarding duties

4. Legal Basis for Processing

We process your personal data under the following lawful bases: consent (where you have given it), contract performance (to deliver our programmes), and legitimate interests (to operate and improve our services).

5. Data Sharing

We will never sell your personal data to third parties. We may share data with trusted partners who help us deliver our services (e.g. email providers), always subject to appropriate data processing agreements.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy. Registration data is typically retained for 7 years in line with our funding reporting obligations.

7. Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, and object to processing. To exercise any of these rights, please contact us at info@harvesttouchhub.org.uk.

8. Cookies

Our website uses a single session cookie for security and login purposes. No tracking or advertising cookies are used.

9. Contact

For any privacy-related queries, please email info@harvesttouchhub.org.uk.